Privacy Policy

1. Introduction

Max Mitchell (“we”, “us”, or “our”) operates Squad Signals (“the Service”). This Privacy Policy explains how we collect, use, store and protect your personal data when you use the Service.

2. What we collect

• Account information: email address, name, and authentication details when you sign up or sign in.
• Organisation and squad data: squad names, member email addresses, standup logs, signal counts and notes you enter.
• Usage data: device and browser type, IP address, pages visited and feature interactions, collected via cookies and analytics.
• Billing data: payment information is handled by our payment processor, Paddle. We do not store full payment card details.

3. How we use your data

• To provide, maintain and improve the Service.
• To send essential service emails, scheduled reports and security alerts.
• To process subscriptions and manage billing via Paddle.
• To understand usage and fix problems.

4. Sharing and third parties

We do not sell your personal data. We share data only with trusted service providers needed to run the Service, including:

• Lovable Cloud (hosting and database).
• Paddle (payment processing).
• Email delivery providers (for notifications and digests).

5. Data retention

We keep your data for as long as your account is active. You can delete your account and data from the Settings page at any time. Backups may retain data for a short period after deletion.

6. Cookies

We use essential cookies to keep you signed in and remember your preferences. Analytics cookies are used only with your consent where required.

7. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict processing of your personal data. Contact us using the details below to exercise these rights.

8. Contact

For privacy questions, email privacy@squadsignals.com or write to Max Mitchell, c/o Squad Signals.